Over the years, we have built 3 pools and after the 1st pool project we said “never again” – it was one of the most unpleasant experiences ever! However, as our family grew and we built new homes along the way, we continued to build pools and each time we would dread the process. After our last pool build – we said once again “never again” – just not worth the frustration and trouble dealing with the pool company’s representation and the related forever timeframe to complete the job. So, when this family topic came up again in our new home it was met with my enormous resistance – in the end the kids rule and here we go again – pool number 4!
As our pool builder search began we found Klapprodt and what happened next was an amazing chain of events that translated into the most incredible and enjoyable pool build experience EVER! Your entire team is the most professional, caring, detail focused, always available (nights, weekends, even on holidays), proactive, and on schedule organization I have ever met in your industry. Most importantly you all treated us with respect and our pool build as if it/we were the only project/customer you all had at that time – all of you epitomized integrity in all that you did for us. As you know, our pool design and the construction process was relatively complex and the end result is simply beautiful and perfect. Our neighbors were shocked by the symphony of your scheduling, the quality of your workmanship, the awesome design features, the way in which you navigated all of the existing trees and landscape along the way along without disrupting any of our existing landscape elements and with the pace at which you completed the entire process. From dig to swim – 5.5 weeks – simply amazing!
To the entire Klapprodt Pools Family – the Fowler Family is a RAVING Fan! Thank you all for everything!"
Michael and Lori
Fort Worth, Texas
Fort Worth, Texas