Outstanding Experience

"Anita and I would like to express our sincere appreciation to your company.  Our experience with Klapprodt during the design, building, and support has been a positive, outstanding experience.

As your representative demonstrated the knowledge and patience necessary to win the account from at least three competitors.  Besides the attention to detail, we appreciate the integrity in presenting the factual data that was exactly aligned to the final product!  A key selling point was how he built our confidence in getting exactly what we agreed upon through the detailed plans and frequent visits to get it "exactly right".  He offered as much sincerity as a close friend.

Also, we wish to recognize your service tech for outstanding service and support, but also for his positive attitude in answering our 100 questions and providing support during non-business hours when we had a problem getting the heater started.  Very knowledgeable individual.

Bottom Line:  We love our pool and surrounding infrastructure and we willingly offer your references to anyone looking to put in a pool.  Thanks again and job well done!"

Jim and Anita
Fort Worth, Texas